Refund Policy
At Alhisab, we value our customers and strive to provide the best possible service. However, if you are not satisfied with your purchase, we offer a refund policy under the following terms:
Refund Eligibility
You may request a refund if:
- You experience technical issues that prevent you from using our software.
- You have been charged incorrectly or for a service you did not receive.
- Your request is made within 7 to 10 working days of the transaction date.
- Non-Refundable Items
Refunds will not be provided for:
- Services that have already been fully delivered and utilized.
- Issues resulting from user error or failure to follow provided instructions.
- Requests made after 10 working days from the purchase date.
- How to Request a Refund
To request a refund, please contact our support team at [email protected]
with the following details:
- Your full name
- Transaction ID
- Date of purchase
- Reason for the refund request
We will review your request and notify you of the status within 3 working days. Approved refunds will be processed within 7 to 10 working days and credited to your original payment method.
Contact Us
If you have any questions about our Refund Policy, please feel free to contact us at [email protected].
